Support & FAQ
Found a bug or have a feature request? Email us anytime at:
hirowang5@gmail.comFrequently asked questions
What if the model download fails?
Check your network connection, or retry in Settings → Manage Model Files. The download doesn't affect core capture — you can always record ideas.
What happens to my data on a new phone?
All data is stored locally via SwiftData. Settings include an “Allow iCloud Backup” toggle: on (default), data is encrypted within the iCloud device backup and restores seamlessly; off, it's fully isolated to the current device. A dedicated export feature is coming in a future version.
What if AI categorization is wrong?
On-device models have limits — very short text may land in “Other.” You can review it in category browsing, and we keep improving accuracy in future versions.
Why doesn't the app need the internet?
All of IdeaNook's AI inference runs locally on your iPhone with no cloud calls, so it neither needs nor requests network permission — that's the core of our privacy promise.